Frequently Asked Questions

Do you move furniture?
Yes, with the exception of entertainment centers, china cabinets, and computer work stations, and then we reset the items on plastic tabs or styrofoam blocks.

Do I need to vacuum before you arrive?
For maximum results, pre-vacuuming does help however it is not mandatory.

What do I need to move before you arrive?
We aks that you pickup toys and small objects and breakables off any furniture you would want us to move.

Why is it important to Scotchgard™ my carpet?
There are several reasons why we recommend Scotchgard™. Not only does it help prolong the life of your carpet, but it also helps to prevent new spills from turning into stains and setting into the carpet making it easier for you to blot up right away and for those stubborn stains, for us to remove it the next time we’re out to professionally clean your carpet. It also maintains your manufacturer’s warranty.

What cleaning method do you use?
We use only the best high quality truck-mounted professional cleaning system in the industry. This ensures that you will receive the best possible cleaning with no residue and quick dry times.
1.) Vacuum, 2.) Pre-spray, 3.) Steam clean, 4.) Re-apply protectant.